When you purchase movie tickets through Fandango, a QR code is often your digital ticket for entry into the cinema. This scannable code contains all your purchase information, allowing for a quick and paperless admission process. Knowing where to find this QR code is key to a smooth movie-going experience. This guide will show you exactly how to access your Fandango QR code and how to use it at the theatre visit athome.fandango.com/start.
Understanding the Use of a Fandango QR Code
First, it’s important to clarify that Fandango QR codes are exclusively used for admissions to physical movie theaters. This is the digital ticket you show at the cinema. This system is separate from the Fandango at Home (formerly Vudu) streaming service, which does not use QR codes for watching movies you have purchased or rented digitally. The QR code’s sole purpose is to get you into the movie you’ve booked at a local theater.
How to Access Your QR Code After Purchase
Fandango provides your ticket’s QR code in two primary locations, ensuring you can always access it when you need it.
- In Your Confirmation Email Immediately after you complete your ticket purchase on Fandango, you will receive a confirmation email. This email serves as your receipt and contains all the details of your booking, including the movie title, time, theater location, and seat numbers. Embedded within this email will be your digital ticket’s QR code. You can simply open the email on your smartphone when you arrive at the theater to have it scanned.
- Within the Fandango Mobile App The most convenient and reliable way to access your QR code is through the official Fandango mobile app, available for both iOS and Android. The app organizes your purchases and makes your tickets readily available.
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Step-by-Step Guide to Finding the Code in the App:
- Download and Sign In: If you haven’t already, download the Fandango app from your device’s app store and sign in with the same account you used to buy the tickets.
- Navigate to ‘Purchases’: Tap on your profile icon or the menu button (often represented by three lines or your initial) and select “Purchases” or “My Tickets.”
- Select Your Movie: You will see a list of your upcoming movie tickets. Tap on the specific movie you are going to see.
- View Your QR Code: The next screen will display your digital ticket, with the QR code shown prominently. The ticket will also include details like the movie rating, runtime, and your seat assignment.
What to Do at the Movie Theater
Once you have your QR code ready on your phone (either in the app or from your email), proceed to the ticket podium or the usher at the auditorium entrance. Hold your phone up so they can scan the QR code with their device. The scanner will validate your ticket, and you’ll be granted entry. Some theaters also have automated kiosks where you can scan the QR code yourself.
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Troubleshooting: What If I Can’t Find My QR Code?
- Check Your Spam Folder: If you don’t see the confirmation email, check your email’s spam or junk folder.
- Ensure You’re Signed In: In the app, make sure you are logged into the correct Fandango account.
- Refresh the App: Try closing and reopening the Fandango app to refresh your purchase history.
- Visit the Box Office: If all else fails, you can always go to the theater’s box office. With the credit card you used for the purchase and your confirmation number (from the email), an employee can print physical tickets for you.
